Privacy Policy

This Privacy Policy describes how IHS Envirotek ("IHS", "we", "us", "our") collects, uses, retains, and protects information you provide through this website (the "Site"). By using this Site or submitting any information through it, you agree to the practices described in this policy.

This policy is intended to comply with the Digital Personal Data Protection Act 2023 (DPDP Act) and applicable Indian privacy law. If you do not agree with any part of this policy, please do not use this Site.

1. Information We Collect

We only collect information that you voluntarily provide through forms on this Site. Specifically, we may collect:

Institution name (the name of your school, parish, organization, or other entity)
Email address
Mobile number (used for WhatsApp communication)
Meeting type preference (Site Assessment or Live Monitoring Demo)

We do not collect personal financial information, identity documents, biometric data, or any other sensitive personal data through this Site.

We do not use cookies for tracking or analytics. [PLACEHOLDER — confirm once analytics decision is made; if Google Analytics or similar is added before launch, this section will need updating.]

2. How We Use Your Information

We use the information you provide solely to:

Respond to your inquiry
Schedule and coordinate the meeting type you requested
Communicate with you about your request via email or WhatsApp
Maintain a record of inquiries for our internal business purposes

We do not use your information for marketing to third parties, profiling, or any purpose unrelated to your specific request.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information with:

Service providers who help us operate this Site or respond to inquiries (such as form submission processing services)
Authorities or regulators if required by law

[PLACEHOLDER — once webhook middleware is selected (e.g., Zapier, Make.com, n8n), this section should explicitly name the service provider receiving form data, in accordance with DPDP Act transparency requirements.]

4. Data Retention

We retain your information for [PLACEHOLDER — recommended: 24 months from last contact, then deleted unless we have entered into a contractual relationship with you, in which case retention follows the terms of that contract. Conrad to confirm exact retention period].

After this period, your information is deleted from our systems unless we are required by law to retain it longer.

5. Your Rights Under the DPDP Act

Under the DPDP Act, you have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your information
Withdraw consent for processing (where consent was the basis)
Nominate someone to exercise these rights on your behalf
Lodge a complaint with the Data Protection Board of India

To exercise any of these rights, please contact us at [PLACEHOLDER — contact email for privacy requests, recommended: privacy@ihs-envirotek.com or similar dedicated address].

We will respond to your request within [PLACEHOLDER — DPDP recommends 30 days; Conrad to confirm].

6. Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is fully secure. You provide information to us at your own risk.

7. Data Stored Outside India

[PLACEHOLDER — depends on hosting decision. If hosted on Vercel: data may be processed on servers outside India. If hosted on Hostinger India: data is processed within India. This section needs to be finalized after hosting choice.]

8. Children's Privacy

This Site is intended for institutional decision-makers and is not directed at children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us and we will delete it.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Material changes will be communicated via the Site.

10. Contact Us

For questions about this Privacy Policy or our data practices, contact:

IHS Envirotek
[PLACEHOLDER — registered business address]
Email: [PLACEHOLDER — privacy contact email]

[PLACEHOLDER — Data Protection Officer name and contact, if Conrad's operations exceed DPDP threshold for mandatory DPO appointment. If below threshold, this section can be removed but a designated privacy contact is still required.]

11. Cookie Notice

This website does not use cookies for tracking or analytics. We do not set advertising cookies, third-party tracking cookies, or any cookies that follow you across other websites.

The Site may use minimal technical cookies necessary for security or to maintain your session while filling out a form. These are not used for tracking and are deleted when you close your browser.

If we add analytics or tracking cookies in the future, we will update this notice and provide you with appropriate consent options.

DRAFT NOTICE: This Privacy Policy is a draft pending review by qualified legal counsel. It should not be relied upon as final legal advice. Sections marked [PLACEHOLDER] require business decisions or legal review before publication.